About Contact & Hours Details Reviews. Hippo has modernized home insurance. Lemonade Insurance. Customer Service. Most services are offered online or through the app, although there is a customer service phone number available. Insurance can be confusing, but it doesn't have to be!! The company has no offices or agents and does not publicize its phone number-all interaction with Lemonade is done online. We promise zero paperwork and instant everything by replacing brokers and bureaucracy with bots and machine learning. My bike was stolen from my apartment; it was really frustrating and upsetting. Lemonade - Found 11 - 50 Employees, 4 Phone Numbers and 3 Emails We use cookies in order to provide you with a better browsing experience. Here are some of Lemonade's top FAQs - from what renters insurance is, to what homeowners insurance covers (and even how insurance claims work!) Because many of the claims are handled by Lemonade's AI, Maya, it may be more difficult to get human support for questions and other services. Is Lemonade really InsurTech? In a recent blog post published on Medium, Lemonade’s cofounder Shai Wininger introduced Live Policy, a new feature that allows policyholders to make changes on their policy.These kind of changes: – Change deductible undefined. Insurance provided by Lemonade Insurance Company, 5 Crosby St. 3rd floor, New York, NY 10013. I tell people about Lemonade all the time, you can’t beat the price and the customer service is truly incredible. GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. How it Took Me Three Seconds to Cancel My Lemonade Insurance Policy . Simpler, smarter home and condo insurance for up to 25% less. Glassdoor gives you an inside look at what it's like to work at Lemonade, including salaries, reviews, office photos, and more. Some of the most basic policies of Lemonade include personal liability insurance, loss of use insurance, coverage for theft or damage to your possessions, and medical payments insurance. I used the Lemonade website, and the whole experience was smooth and easy. Contact Us We'd love to hear from you! To give you a full and balanced Lemonade insurance review, I signed up for Lemonade’s renters insurance. In order to get a policy, you must have a smartphone and be able to download the Lemonade insurance app. Quick answers, the ability to talk with live people, and fast claim approval are worth every penny! By continuing to use this website you agree to our use of cookies. Lemonade’s business model differs from that of typical insurance companies; Lemonade keeps a flat 25% fee of a customer’s premium while setting aside the remaining 75% to pay claims and purchase reinsurance. Bonus? Lemonade offers renters and home insurance powered by tech and driven by social good. How it Took Me Three Seconds to Cancel My Lemonade Insurance Policy . They are licensed to offer other services, but have decided to focus on those areas to start. The company has no offices or agents and does not publicize its phone number-all interaction with Lemonade is done online. Contact. Financial Strength. Business model. About. I’ve been using their services for about a year and only recently did I actually have to file a claim. We calculate quotes instantly and allow you to buy homeowner's insurance entirely online or purchase on mobile. And yes, you can buy their insurance products through an app on your phone in which a bot named Maya will help you with your coverage selections, but it’s still just an insurance company with a fancy website. The best renters insurance! Lemonade’s financial stability is rated A-Exceptional, by Ohio-based financial analysis firm Demotech. You can register either through the Lemonade website or the app (available on both Android and iOS). Lemonade Insurance Agency (LIA) is acting as the agent of Lemonade Insurance Company in selling this insurance policy.